Conference News
Show Daily
Published each morning of the conference, as well as once before and once after.
- Pre-Show Daily, August 6, 2019
- Show Daily, Sunday, August 11, 2019
- Show Daily, Monday, August 12, 2019
- Show Daily, Tuesday, August 13, 2019
- Show Daily, Wednesday, August 14, 2019
- Post-Show Daily, August 20, 2019
List of Stories
- Celebrating the Host Chapter’s 50th Anniversary in Baltimore
- Meet the Host Conference Committee
- Get Ready to Be Charmed
- First General Business Meeting
- Pushing the Mower and Dumping the Baggage (Think Tank session)
- What Your Cellphone Looks Like to Hackers
- Expectations and Conflict
- The Future of Women in Emergency Communications (Think Tank session)
- Handling Difficult Callers
- Survive and Thrive: A Path through Trauma Into Resilience
- Identifying and Mitigating Cyberattacks
- An Update From the Public Safety Communications Research Program
- NG 9-1-1: What the Future Holds
- 45 Years of Lessons Learned in Staff Support After Traumatic Events
- Opening General Session
- Advocacy Priorities for APCO International (Presentation Theater)
- Right of Boom – Cyber Incident Response for Emergency Communications (Presentation Theater)
- Legislative and Regulatory Issues Impacting APCO Members
- New Findings and Improved Tools for Staffing and Retention
- You’ve Inherited a Million Dollars and Other Social Engineering Tactics
- Leadership and Self-Care in the PSAP: Making It a Reality
- Distinguished Achiever’s Breakfast
- Second General Business Meeting
- DHS Efforts to Improve Emergency Communications
- Defusing Comm Center Conflict
- Maryland’s FiRST Statewide Public Safety Radio System Deployment: Best Practices and Lessons Learned
- Stress Exposure Training: Resiliency Is Learned
- FCC Regulatory Update
- Tactical Dispatch Teams: Your Job on the Other Side of the Console
- Dispatchers Role in Firefighter Safety and Survival
- Coaching and Mentoring for Comm Center Success: How You Say It Matters
- ASAP to the PSAP: A No-Brainer That’s Faster Than Fast Comes to the Rescue
- Mentoring: It’s All About the People
- Food for Thought Luncheon
- Cybersecurity Challenges and Opportunities for NG9-1-1
- A Look Backwards at the History and Roadblocks to Future Interoperability
- Stress Management and PTSD Risk in Telecommunicators
- How to Manage a Successful Project
- The Ground Truth: Perspectives of 9-1-1 Center Leaders Facing the Challenges of Evolving Technology
- FirstNet Authority Townhall
- Do You Trust Me? Psychological Safety in the PSAP
- Staying Two Steps Ahead of Command — Fire and EMS Dispatching Doesn’t Have to Be Stressful
- Are You Prepared for an Active Shooter?
- Connect & Celebrate Dinner