Career Advancement Center

Take advantage of these career enhancement sessions that will help you take charge of your career and grow professionally.

The Career Advancement Center is open all APCO 2019 registered attendees. Use this opportunity to engage in discussions with experts on topics critical to professional development.

CEUs can be earned for sessions in the Career Advancement Center.

Monday, August 12
10:30 a.m. – 11:30 a.m. How to Advance in the Workplace Without a Degree
Rhonda Harper, RPL, CPE,
Communications Administrator, Independence Police Department, Independence, MO

Have you wanted to advance but you feel it’s hopeless without a degree? Don’t despair, there are alternatives that employers are seeking. The question is, how do you get there? Come sit down with us as we discuss how to advance in the workplace without a degree!
1:00 p.m. – 2:00 p.m. Transitioning From ECCs to the Private Sector
Tracy Eldridge
Public Safety, Community Engagement Manager for RapidSOS

Have you ever thought? “I think it is time to go” but “I have been here for so long, I do not know anything else,” “I can’t leave, it will be like starting over!” If you have ever contemplated working in the commercial sector, this session will give you the understanding and confidence you may not even know you are looking for, to make the transition from the ECC to the private sector. Your instructor will share her thoughts and experience on leaving the ECC after 20 committed years. In addition, she will share important tips to keep in mind as you make the transition, how to overcome the challenges, and most importantly, how to celebrate the accomplishments of saving lives in a much different way.
2:15 p.m. – 3:15 p.m. Motivating Tenured Employees
Stephen Martini, ENP
Director, Williamson County Department of Emergency Communications, Franklin, TN

Are you spending 80% of your time focused on 20% of your staff? If your comm center is like most workplaces, 10% of your employees are highly engaged and 10% are highly disengaged. Come learn how to motivate the middle to become assets for your agency!
3:30 p.m. – 4:30 p.m. How to Deal With Negativity and Improve Morale in the Workplace
Tracy Ertl
APCO Institute Adjunct Instructor
Communications Supervisor, Brown County Public Safety Communications – 911, Green Bay, Wisconsin
Tuesday, August 13
11:45 a.m. – 12:45 p.m. Preparing for a Promotion: An Everyday Event
Robbie McCormick – BAS, MSE
APCO Adjunct Instructor
Case Management Officer
Does preparing for a promotion start only after a promotional opportunity is posted? Preparing for promotion begins from the first day of your employment and personnel selection is influenced by ALL the various opportunities we have had to promote ourselves in a positive way during our tenure. 
1:00 p.m. – 2:00 p.m. Basic Principles for Successful Growth and Leadership
Melissa Alterio, RPL
911 Director, Rosewell Police Department, Rosewell, GA

In this session, attendees will learn basic leadership responsibilities and roles, effective leadership principles and the importance of vision in a leadership role. In addition, emphasis will be placed on self-reflection and growth, customer focused leadership and teamwork.
2:15 p.m. – 3:15 p.m. Interviewing Skills: What to Say and What Not to Say During an Interview
Joell Kight, CPE
Communications Manager, Fauquier County Sheriff’s Office, Fauquier County, VA

Looking for a promotion? Want to secure a new career?  How do you do it? Which resume design is the best?  How do you interview with confidence? What to say and what not say during an interview. We will provide you with some tools to help you reach your goals.