FAQs

Have a question about APCO 2019? Check out these frequently asked questions.

WHEN & WHERE

What are the official dates of the conference?
August 11-14, 2019

Where is the conference located?
All conference activities will be held at the Baltimore Convention Center.

Who should attend APCO 2019? 
Visit What is APCO 2019? for more information. 

REGISTRATION

How do I register?
Click on the Registration button at the top of this page.

What is the registration fee and what is included?
Registration fees vary based on your membership status and when you register. Please visit our Registration Fees & Information page for more details on fees and what is included.

When/where can I register onsite?
You will be able to register (including badge/material pickup for those registered in advance, as well as anyone who needs to register onsite) at the Registration Desk located in the Baltimore Convention Center. Badges and/or tickets are required for access to all APCO 2019 activities.

Registration Hours:

Saturday, August 101:00 p.m. – 6:00 p.m.
Sunday, August 11   7:30 a.m. – 5:00 p.m.
Monday, August 12 7:00 a.m. – 4:30 p.m.
Tuesday, August 13 7:00 a.m. – 4:30 p.m.
Wednesday, August 14 8:00 a.m. – 9:30 a.m.

Who can I contact with registration questions or issues?
Please contact APCO’s accounting department at accounting@apcointl.org or by calling toll free 888-272-6911.

SESSIONS

How many CEUs will I earn for attending APCO 2019?
If you attend all four days, you have the opportunity to earn 16 CEUs.

Do I have to register for individual sessions/are sessions ticketed?
You do not need to pre-register for any educational sessions at APCO 2019.  However, seats are limited and are available on a first-come, first-served basis. Popular sessions will reach capacity quickly, so please plan to arrive early. Use of the “My Scheduler” tool does not guarantee/reserve a seat in any session. Sessions/activities with additional fees do require pre-registration and/or additional fees to allow access/entry, i.e., pre & post conference courses, Connect & Celebrate, etc.

VOLUNTEERING

Can I volunteer to help during conference?
Yes. There are many volunteer opportunities available during the event. You can learn more on our Volunteer page

TRAVEL

How do I make a hotel reservation?
Visit our Housing page for a list of the hotels where a group rate is offered.  

Who can I contact with housing questions or issues?
Please contact Orchid.Events at help@orchid.events

Will there be shuttle transportation between the conference hotels and the convention center?
Please refer to our Shuttles & Parking page for additional information on shuttle service. 

What are the recommended arrival airports?
Baltimore-Washington International Airport (BWI) – 10.2 miles

Are there travel discounts available?
Yes, APCO has secured special discounts with Delta Airlines, Hertz and Super Shuttle.

EXHIBIT HALL

Where can I find information on exhibitors and the types of products at the expo?
Everything you need to know about the exhibit hall is listed on our Exhibit Hall page including the hours the expo is open, names of companies exhibiting and their product categories.

MISCELLANEOUS

Will I be able to access the program on my mobile device
Yes, the APCO 2019 mobile app will be available in July, with new and improved features, access to the complete final program and much more!

What is the recommended attire? 
Attire at APCO 2019 ranges from business casual to casual.

Feel free to be comfortable in slacks, jeans, polo shirts, sweaters, blouses, and most importantly, comfortable shoes!

Will child care be provided? 
APCO does not provide childcare services during the conference. 

Attendees requiring assistance with childcare should contact their hotel concierge. Please know that all events require a badge and/or ticket. A conference guest registration is available for purchase.

CONTACT INFORMATION

To Schedule a Chapter or Committee Meeting
Please contact Jessica Yelvington, APCO Events Program Manager, at yelvingtonj@apcointl.org or (386) 944-2441 or toll free (888) 272-6911.

Speaker Information
Please contact Jessica Yelvington, APCO Events Program Manager, at yelvingtonj@apcointl.org or (386) 944-2441 or toll free (888) 272-6911.

APCO Membership Information
For more information or to join APCO (and save on registration fees), or any other membership questions, please contact Rebecca Hull in the APCO Membership Department at hullr@apcointl.org  or (888) 272-6911.

APCO Institute Pre- and Post-Conference Course Information
Please contact Shannon Tucker, APCO Training Course Coordinator, at tuckers@apcointl.org or (386) 944-2485 or toll free (888) 272-6911.

General Information
For any questions or more information regarding any of the APCO Conference, please contact the APCO Events Department at apcoevents@apcointl.org or (888) 272-6911.